Session Celebrating 10 years of failure, because you won’t succeed from the start.
Sarah Kobus, University of Amsterdam
I thought this looked interesting, not least because I have recently realised that getting everything perfect all the time is not a realistic or desirable goal. As if to demonstrate the truth of what she was saying, her co-presenter was ill, so Sarah had to present the session alone!
How good are we at learning from failures?
Everyone encounters failure. As an illustration Sarah spoke about replacing their Student Information System. The core issue encountered was not investing enough in changing the business processes to work well with the new system.